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Industry Report · 2026

What is your grocery habit
actually costing you?

The industry hides markups in plain sight. Set your weekly spend below — we'll show you the real number.

Cost Calculator v1.0
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How much do you spend on groceries each week?

$150/week
$50$500

Annual delivery fees & markups wasted

$0/year

Avg 18% markup on legacy apps (Consumer Reports, 2024)

Hours lost to grocery runs

0hrs/yr

1.4 hrs avg per trip including travel (BLS Time Use Survey)

Items forgotten per year

0items

3.2 avg forgotten items per trip (Grocery Manufacturers Assoc.)

What you save with Haul

$0/year

vs. leading delivery apps. Haul membership $99/yr.

See Full Price Breakdown
⚡ Same-hour delivery▸ 15,000 SKUs in stock▸ Zero markup on produce▸ Every avocado hand-checked▸ Date-verified dairy⚡ Available 24 / 7▸ 3-minute order cutoff▸ Insulated bags standard▸ No surge pricing⚡ Free first order⚡ Same-hour delivery▸ 15,000 SKUs in stock▸ Zero markup on produce▸ Every avocado hand-checked▸ Date-verified dairy⚡ Available 24 / 7▸ 3-minute order cutoff▸ Insulated bags standard▸ No surge pricing⚡ Free first order
Table 01 / Speed & Reliability

The delivery race, by the numbers.

Every minute counts when you're splitting meal prep or ordering at 3am. We timed the competition.

Metric
HAULFASTEST
Instacart
DoorDash
Driving Yourself
Average delivery time
< 1 hour
1–3 hours
1–2 hours
45–90 min
On-time delivery rate
97.2%
78.4%
81.1%
100%*
Available hours
24 / 7
6am–midnight
7am–11pm
Store hours
Order cutoff lead time
3 min
60 min
45 min
Drive now
SKUs available
15,000+
3,000–8,000
2,500–6,000
30,000+
Real-time inventory
✓ Always
✗ Often stale
✗ Often stale
✓ In person
Table 02 / Cost & Markup

The markup they don't advertise.

Legacy apps profit from the spread between store price and what you pay. Haul doesn't.

Industry finding

The average American family overpays $1,400+ per year in hidden grocery delivery fees and markups.

Source: Consumer Reports Grocery Delivery Study, 2025

Cost Factor
HAULLOWEST
Instacart
DoorDash
Driving Yourself
Item markup vs. store priceKEY
0%
15–25%
12–20%
0%
Delivery fee (standard)
$0 (membership)
$3.99–$9.99
$2.99–$6.99
Gas + time
Service feeKEY
0%
5–10%
10–15%
0%
Surge / peak pricing
Never
Yes
Yes
No
Annual membership cost
$99
$99–$149
$96
$0
True annual cost (avg $150/wk)KEY
$99
$1,872+
$1,540+
$910 (time)
Table 03 / Quality & Freshness

Every avocado hand-checked.
Every carton date-verified.

A 12% substitution rate means 1 in 8 items you ordered isn't what you get. We fixed that.

1.2%

Substitution rate

vs 12–18% industry avg

15K+

SKUs in every dark store

Floor-to-ceiling stacked

+72

Net Promoter Score

vs +31 Instacart

Quality Metric
HAULBEST
Instacart
DoorDash
Driving Yourself
Substitution rate
1.2%
12–18%
10–16%
0%
Produce freshness verification
Hand-checked, every item
Shopper discretion
Shopper discretion
You choose
Expiry date verification
Mandatory scan + visual
Not required
Not required
You check
Cold-chain continuity
Insulated bag standard
Varies by shopper
Varies by shopper
Your car
Out-of-stock rate
0.8%
6–12%
8–14%
2–5%
Customer satisfaction (NPS)
+72
+31
+28
N/A

Try it free · No card required

Get your first
order free.

Same-hour delivery. Zero markups. Hand-checked produce. Confirm your coverage area to start.

See Full Price Breakdown

< 1hr

Avg delivery

97.2%

On-time rate

0%

Item markup

24/7

Available

Same-hour delivery · First order free